Privacy Policy for SharpEdge Citeino

Effective Date: January 8, 2025

At SharpEdge Citeino, we are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

By using our website (sharpedgeciteino.com), you consent to the data practices described in this policy. If you do not agree with the terms outlined here, we ask that you refrain from using our services or providing any personal information.

1. Information We Collect

We collect various types of information from our customers, including:

  • Personal Identification Information: When you contact us, place an order, sign up for our newsletter, or engage with our services, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.

  • Non-Personal Identification Information: We may collect non-personal information about your use of our website, such as browser type, operating system, referring website, and pages visited. This information is used for analytical purposes and to improve our website and services.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your preferences, enhance your user experience, and gather data about how you interact with our website. You can adjust your browser settings to refuse cookies, but doing so may limit certain functionalities of the website.

2. How We Use Your Information

The information we collect may be used in the following ways:

  • To provide and personalize our services: Your personal information allows us to process transactions, respond to your inquiries, and customize your experience on our website.

  • To improve our website and services: We analyze the data to enhance user experience, troubleshoot issues, and ensure the functionality of our website.

  • To communicate with you: We may use your contact details to send you updates about our services, promotions, new product launches, or other relevant information that you have requested or consented to receive.

  • To process payments: If you make a purchase through our website, we use your payment information to complete the transaction securely.

  • For marketing purposes: With your consent, we may send you promotional content and offers. You can opt out of marketing communications at any time by following the unsubscribe link provided in our emails or by contacting us directly.

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third-party service providers who help us manage our website, process payments, or fulfill orders. These third parties are obligated to use your data solely for the purpose of providing the services we have requested.

We may also disclose your information if required by law, to comply with legal processes, or in the event of a merger or acquisition.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. These include encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Update: You have the right to access, correct, or update the personal information we hold about you. To do so, please contact us at info@sharpedgeciteino.com.

  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can opt out by following the instructions in any email we send or by contacting us directly.

  • Do Not Track Signals: Some web browsers send “Do Not Track” signals to websites. Currently, we do not respond to such signals.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

SharpEdge Citeino
3441 Pearl Street
West Sacramento, California, United States
Phone: 925-372-9525
Email: info@sharpedgeciteino.com
Website: sharpedgeciteino.com